- 01633 847 690
- [email protected]
- Office 27, The Orion Suite, Enterprise Way, Newport, NP20 2DX.
Last updated: 04.05.2025
Ultra Care Health Professionals (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or services.
Ultra Care Health Professionals is a CIW-registered home care provider based in South Wales, offering live-in care, domiciliary care, complex care, private care packages, and healthcare staffing services.
Registered office:
Office 27, The Orion Suite, Enterprise Way, Newport, NP20 2DX
We may collect the following types of personal information:
Name, address, telephone number, and email address
Medical history and care requirements (for service users)
Emergency contact and next-of-kin details
Payment or billing details
Job application or employment information
Technical data (e.g. IP address, browser type) when using our website
We collect information through:
Contact forms on our website
Telephone and email enquiries
Care assessments and service planning
Employment applications
Website cookies and analytics tools
We use your personal data to:
Provide and manage care services
Respond to enquiries and requests
Process applications and recruitment
Comply with legal and regulatory obligations
Improve website functionality and user experience
We will never sell your data. We may share personal data with:
Our care team and employees (on a need-to-know basis)
Regulatory bodies such as CIW
External agencies or emergency services (where necessary for care or safety)
IT or software service providers under strict data processing agreements
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data (in certain cases)
Object to or restrict processing
Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise these rights, please contact us at:
📧 [Insert your contact email]
We implement appropriate technical and organisational measures to protect your data, including secure servers, encryption, and staff training on data confidentiality.
Our website uses cookies to improve user experience and track site usage via analytics tools. By using our site, you consent to the use of cookies. You may adjust cookie preferences in your browser settings.
We may update this policy from time to time. Please check this page regularly for the latest version.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Ultra Care Health Professionals
📍 Office 27, The Orion Suite, Enterprise Way, Newport, NP20 2DX
📧 [email protected]
📞 01633847690
24 Hour Emergency Care!
Phone: 01633 847 690
Email:[email protected]
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