Complex care in South Wales is specialist, home-based support for individuals living with long-term or life-altering health conditions. At Ultra Care Health Professionals, we provide personalised condition-led care that’s tailored to the unique challenges our clients face — from acquired brain injuries and spinal cord trauma to neurological disorders, severe mental health needs, and physical disabilities.
Our expertly trained carers work closely with each individual, providing everything from personal care and medication support to complex routines involving specialist equipment or nursing input. Whether someone is recovering after a serious accident or managing lifelong conditions, we ensure compassionate, continuous support in the comfort of their own home.
As a CIW-registered provider, Ultra Care guarantees high standards — all carers are vetted, professionally trained, and closely monitored. We proudly support families across South Wales with trusted private care that starts from just £19.50 per 30-minute visit, offering a safer, more personalised alternative to residential care.
Our complex care services are tailored to meet a wide range of medical and personal needs — helping individuals live safely and independently in their own homes while managing life-changing conditions. Here’s how we can support you or a loved one:
Whether you need short-term help after an accident or long-term support for a progressive condition, our private care packages are flexible and affordable — with prices starting from £19.50 per 30-minute visit. You can also explore the cost of care to plan with confidence.
Experience the reassurance of one-to-one, CIW-regulated complex care designed for individuals with life-altering conditions. From mental health challenges to mobility issues and developmental disabilities, our services empower you or your loved one to live safely, independently, and with dignity — all in the comfort of home.
Whether you’re living with a learning disability, managing schizophrenia, or are bedbound following an accident, our carers provide tailored, daily support. Explore our flexible domiciliary care options.
We support individuals with complex neurological or physical needs to remain safely at home — promoting emotional stability and long-term comfort.
Every care plan is clinically informed and built around individual diagnoses — including bipolar disorder, autism, spinal injuries, or stroke recovery — with expert guidance and family input. Discover our private care packages tailored to every stage of care.
From adapted cooking to art therapy and safe physical activity, we help clients with learning disabilities or chronic illness enjoy meaningful daily routines.
Our complex care gives families peace of mind and more time together — while we handle day-to-day care, medication, and emotional support.
We address the full spectrum of care — physical, psychological, and behavioural — through trusted condition-led care that adapts to changing needs.
For many families, complex care at home is a more personalised, dignified, and emotionally secure alternative to traditional residential care. While care home fees may seem cheaper on paper, they often involve shared staff, unfamiliar routines, and limited one-to-one interaction — which can be especially difficult for those recovering from a serious accident, or living with long-term conditions like mental health challenges or learning disabilities.
With Ultra Care’s private live-in care, or flexible domiciliary care, your loved one benefits from consistent, one-to-one support — right in the comfort of their own home. This approach promotes confidence, safety, and better outcomes, particularly for individuals with conditions like autism, spinal injuries, major depressive disorder, or mobility-limiting diagnoses.
As a CIW-regulated provider, Ultra Care Health Professionals delivers exceptional value with customised care plans and trusted carers across South Wales.
Explore our cost of care to see how our pricing compares — starting from just £19.50 per 30-minute visit.
As complex conditions progress, personalised care and familiar surroundings make a real difference. Here’s why families across South Wales are turning to home-based complex care instead of residential alternatives:
Receive consistent, one-to-one support from a trusted, trained professional who understands your condition — whether it's a mental health need, neurological disorder, or recent injury.
Our domiciliary care services promote freedom and confidence in familiar surroundings, especially important for those adjusting to life after surgery or trauma.
Tailored support for mobility, medication, mental health management, feeding tubes, or emotional wellbeing — built around you, with the option of private personal care included.
Staying connected to loved ones, routines, and surroundings helps reduce stress for individuals living with conditions like Down syndrome, anxiety disorders, or acquired brain injury.
Call our South Wales-based complex care specialists to discuss your needs and get answers to any questions — whether it’s about emergency care, live-in support, or condition-led care.
A local Ultra Care manager will visit to assess your care needs — whether you're coping with a learning disability, recovering from injury, or managing a chronic condition — and help match you with the right support.
We’ll work closely with you to design a bespoke, CIW-compliant complex care plan that prioritises safety, comfort, and independence at home.
EXCELLENT Based on 9 reviews Antonia Rowley2024-09-11Trustindex verifies that the original source of the review is Google. Staff are very caring. Nicole the manager is excellent , easy to speak to, responsive and has client safety at the heart of their practice . jane williams2024-07-25Trustindex verifies that the original source of the review is Google. Ultra Care are providing personal care to a family member.Their service has been excellent.The carers are kind,competent and very helpful.The agency has been very responsive to the few issues arising in the transfer from hospital to home care .The four times a day visits occur at the agreed times .The carers have also made very helpful positive suggestions in managing the client's mobility issues,improving safety .Thank you for your excellent service to my parents.It is so reassuring to know you are providing quality care and keeping a watchful eye on two vulnerable family members. SIBUSISIWE TANJANI2024-06-19Trustindex verifies that the original source of the review is Google. Very good Agatha Ajogwu2024-04-19Trustindex verifies that the original source of the review is Google. Mercy Aburieki2024-04-03Trustindex verifies that the original source of the review is Google. Okorie Patience2024-01-05Trustindex verifies that the original source of the review is Google. Davies Sarah2023-04-10Trustindex verifies that the original source of the review is Google. malachy chijioke2022-10-21Trustindex verifies that the original source of the review is Google. Michal Piaszczynski2022-02-12Trustindex verifies that the original source of the review is Google.
At Ultra Care Health Professionals, we provide trusted, CIW-regulated complex care across South Wales — including Newport, Torfaen, Monmouthshire, and the Bridgend region. Whether your loved one needs full-time support or condition-led care following a life-changing diagnosis or accident, our compassionate team is here to help them live independently and with dignity at home.
Newport | Torfaen | Chepstow | Caerphilly | Monmouthshire | Blaenau Gwent
We offer personalised home-based care across the Gwent region. From bustling Newport to quieter towns like Torfaen (including Cwmbran and Pontypool), Chepstow, Abergavenny and Caldicot, our experienced carers deliver one-to-one support for conditions such as brain injuries, mental health disorders, or advanced
Also covering Ebbw Vale, Blackwood and Abertillery.
Get in touch with our Newport care team today. physical disabilities.
Bridgend County Borough | Rhondda Cynon Taff County Borough | Merthyr Tydfil County Borough
Our team supports families across the Bridgend area and surrounding towns with full-time private live-in care and condition-led complex care. Whether you’re in Pontypridd, Aberdare, Maesteg or Pencoed, we’ll help your loved one stay well, safe, and supported at home.
Also available in Tonypandy, Dowlais and Treherbert.
Contact us to find the right support for your area.
24 Hour Emergency Care!
Phone: 01633 847 690
Email:[email protected]
Tailored support, transparent pricing – peace of mind starts here.
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